Privacy Policy
Introduction
At Sedra Academy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.
Information we collect
When you register for our courses, send us a request or contact us, we may ask for personal information such as:
- Full name
- Email address
- Phone and WhatsApp number
- Other information relevant to enrolment or communication, such as the students’ names and ages
When you visit our website, we may also collect your IP address, browser type and operating system, the pages you visit, and cookies that keep the site working and remember a partner link you arrived through.
How we use your information
- To provide and improve our educational services
- To contact you about your request, your classes and updates, including on WhatsApp
- To analyse website usage and improve performance
- To comply with legal and regulatory obligations
Data protection and security
We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction, including secure connections, encryption of sensitive data, and regular review of our security practices.
Third-party sharing
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
Payments
We do not take payments on this website. Our team arranges your subscription with you directly, and never asks for card details by message.
Refunds
You may request a refund within 7 days of your invoice, provided that less than 50% of the teaching hours in your package have been used. Email info@sedraacademy.com and you will receive an acknowledgement within 24 hours.
Your rights
- Access your personal data
- Request correction or updates to your information
- Request deletion of your personal data, subject to legal obligations
Changes to this policy
We may update this Privacy Policy from time to time. We will post any significant changes on this page.
Contact us
If you have any questions about this Privacy Policy, email info@sedraacademy.com or message us on WhatsApp.